How to Fix Outlook "the set of folders cannot be opened" Error? - Spiceworks.

How to Fix Outlook "the set of folders cannot be opened" Error? - Spiceworks.

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Microsoft outlook 2013 set of folders cannot be opened free.Cannot Start Microsoft Outlook. The set of folders cannot be opened. The operation failed.



 

I cannot continue to create new calendars and start from scratch. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site.

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Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. This issue may occur if Outlook is running in Compatibility mode. Let us follow the steps from the link below and check if it helps:. If the issue persists, then you may create new Outlook profile following the steps from the article below:. Note: The steps in the article also applies to Outlook and also ensure to turn off the email scanner for emails while creating new Outlook Profile.

Was this reply helpful? Yes No. Sorry this didn't help. Cannot open the Outlook Window. The set of folders cannot be opened. Details required : characters remaining Cancel Submit. Please right click on the application file 'Outlook' and then follow the rest of the instructions from my previous post. Let us know the results for further assistance. Thank you. Choose where you want to search below Search Search the Community. So I want to focus on the extra mailbox. Could this be an issue?

We have a lot of people who have extra mailboxes. Yes some more than 10 in one Outlook profile. But as said earlier not everybody with extra mailboxes does have issues. We also removed some Windows profiles and created them from scratch. What I want to ask is: could it be an issue on the Exchange server. Maybe our mapi settings are not as wished? Now the authentication is as follows: windows authentication-ntlm and windows auth-negotiate are on.

At back end mapi has anonymous auth and forms auth on. Is that correct? Can't remember I have changed that in the past. Attachments: Up to 10 attachments including images can be used with a maximum of 3. However, sorry I still need to ask the following questions: 1. Is the detailed error the same as in the following screenshot when you try to open the additional mailbox in Outlook?

Cannot expand the folder. If you don't see the popup, does the additional mailbox show a status of disconnected and the folders are not updated?

Do all the affected users use the same Outlook version? Outlook Are the affected devices domain-joined? Here are some suggestions: 1. To narrow down the problem, if possible, would you please try with Outlook and see if the problem persists?

Please check if you can find some event ID generated in the application log on the Exchange server when the problem occurs. Is the additional mailbox shared with many users more than 32? Open regedit.

Set it value to 64 or larger and restart the "Microsoft Exchange Information Store" service. See if it works for you. If the response is helpful, please click " Accept Answer " and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. Hi, kurtstichelmans I am writing here to confirm with you how thing going now? Did the issue get resolved? Sometimes users are opening outlook and get a "Cannot start Microsoft Outlook window.

The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed". After somes minutes or Hours The problem is gone and user can open outlook again without any problem. I didn't have the problem with my own e-mail address. When the user encounter the problem, the problem is present on all the devices Citrix VDI, Physicall computers We have multiple domaine and it seams that the users that are impacted are only on one of the other domain.

Users that encounter those problems have always shared mailbox and most of time a lot of mailboxes in place archive, shared mailbox

   


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